Contact us

Let's talk about trust.

Questions about verification, business roles, or track records? Email us and the Biome team will follow up.

Email us

For product help, business questions, or privacy requests, contact:

Email hi@biome.id

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Include your account email, business name, and a short summary. Don't send passwords or sensitive documents by email.

Support

We can help with these topics.

Verification and business roles

Ask about required evidence, the checking process, and verification status for every business role.

Profiles and track records

Ask about setting up your public profile, recorded orders, ratings, and dispute resolution.

Costs and the service model

Ask what is free today and which paid services are planned, and why.

New to Biome?

Learn how verification and evidence work, or meet the team behind it.

See how Biome works