Plans and capacity
Compare product, variant, storage, custom-page, and visitor capacity limits.
Contact us
Let's talk about your store.
Questions about plans, onboarding, payments, or your store? Email us and the Biome team will follow up.
Help us respond faster
Include your account email, store name, and a short summary. Do not send passwords, tokens, or payment credentials by email.
Support
We can help with these topics.
Store and onboarding
Ask how to start a store, configure a catalog, connect a domain, and manage orders.
Payments and data
Contact us about payment-gateway status, reconciliation, security, or data requests.
Don't have a Biome store yet?
Explore available plans or meet the team behind the platform.